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Shop Online
Browse our catalogue, choose the products and quantities you need, then complete checkout using your preferred payment method.
PH Packaging · Regional Business Buying
How PH Packaging Works
Order the packaging, kitchen supplies, cleaning products and food ingredients your business needs online. We combine customer orders, purchase from our supplier network, then prepare each order for scheduled pickup or delivery.
Simple weekly ordering
1Shop and place your order online
2We combine orders and purchase stock
3Stock is received, checked and prepared
4Pickup or delivery on your schedule
The process
Four simple steps from order to fulfilment
Our group-order model helps regional food businesses access a broader product range while keeping ordering simple and transparent.
02
We Combine Orders
PH Packaging consolidates customer orders and purchases required stock from our approved suppliers and distributors.
03
We Prepare Your Order
When stock arrives, we receive, check and prepare your items for the selected pickup or delivery run.
04
Pickup or Delivery
Collect your completed order from Port Macquarie or receive delivery according to the schedule selected during checkout.
Order cut-off & schedule
Know when your order will be ready
Your available pickup or delivery date is calculated from the active schedule configured by PH Packaging and shown during checkout before you place the order.
Weekly order schedule
Order cut-offShown at checkout
Pickup dayCalculated at checkout
Pickup timeShown at checkout
Pickup location18 Acacia Ave, Port Macquarie NSW 2444
Orders placed after the weekly cut-off may move to the next available pickup cycle.
Delivery
Delivery dayBased on your delivery area
Estimated windowShown at checkout
Delivery feeCalculated from your suburb & postcode
AvailabilitySelected delivery areas
Delivery timing is an estimate and may change in special circumstances. The latest schedule for your order is shown in your customer account.
Payment
Choose the payment method that suits your business
Paid immediately
Credit / Debit Card
Pay securely by card during checkout. Once payment is confirmed, your order is marked Paid and an Australian Tax Invoice including GST is emailed to you.
Pending payment
Bank Transfer
Your order is received immediately with payment status Pending. The confirmation email includes bank details and your order reference. Your Tax Invoice is emailed after payment has been received and confirmed.
Order tracking
Follow your order from placement to fulfilment
Log in to My Account using your email and one-time login code to see the latest status, scheduled pickup or delivery details, and order messages.
Order Received
Order Confirmed
Stock Ordered
Stock Received
Ready for Pickup / Delivery
Collected / Delivered
The timeline updates as PH Packaging progresses your order. You can also send a message about a specific order directly from your account.
Common questions
Before you place an order
Can I change my order after placing it?
Contact PH Packaging as soon as possible. Changes depend on the order status and whether supplier purchasing has already started.
What happens if an item is unavailable?
PH Packaging will contact you if a required item cannot be supplied or if an alternative needs to be discussed.
When will I know my pickup or delivery time?
The estimated date and time are displayed during checkout and saved with your order. You can also see the latest schedule in My Account.
Can I order every week?
Yes. The service is designed around recurring weekly ordering for food and hospitality businesses.
How do I receive my Tax Invoice?
Card payments receive a Tax Invoice after successful payment. Bank transfer orders receive the Tax Invoice after payment is confirmed.
How can I ask a question about an existing order?
Open My Account, select the order, and use the order communication section to send PH Packaging a message.
Ready to place your next order?
Browse the range and choose the products your business needs.